1. Cancellation and Refund Policy

Cancellation of orders by customers will not be accepted under any conditions.

All defective products returned by customers will be inspected by Thang Long TM Vietnam Joint Stock Company. Thang Long TM Vietnam Joint Stock Company will have the right to unilaterally accept or refuse the customer's request to return defective products. Customers must ensure that defective products according to regulations must be returned to Thang Long TM Vietnam Joint Stock Company within 1 week from the date Thang Long TM Vietnam Joint Stock Company confirms the error.

Any request to return defective products must include documents clearly stating the customer's full name, address, and phone number, the invoice number of Thang Long TM Vietnam Joint Stock Company, and evidence of the defect. of the goods and the reference number of the confirmation slip.

2. Delivery policy

- For customers in Hanoi inner city

Free shipping for customers buying golf clubs, golf bags, golf accessories within Hanoi inner city with each order valued from …………. above.

After a successful order confirmation process, the order will be delivered to customers within ……..h after placing the order.

–  For customers outside Hanoi

For customers in the suburbs of Hanoi (radius over …….km) and surrounding areas, implement a policy to support ………..shipping fees for each order valued from ………… … above.

After a successful order confirmation process, the order will be delivered to customers within ……………h after placing the order according to the agreement.